Resident Management System

The resident Management System helps the Committee Members and Facility Team to manage end to end site and communication with the residents which each resident views and participates through their Android/ IOS Mobile APP. The features for the resident Management are as follows:

Helpdesk Management

Complete tracking and reporting through unique trouble ticketing & assignment

Escalation Matrix with levels of auto reporting
(Viewable to Committee Members / Facility manager and not residents)

Reporting of ticket categories and complete reporting of time and issues

Options for Generating auto JOB ID

On Hold and Reopen Existing complaint option has also been provided

Notices and Circulars

All Circulars sent to residents mobile APP through a Flash/ Push Notifications

Attachments/ Images can be instantly seen.

Option to send circulars to different types of resident category such as owners, tenants etc

Booking of Facilities

e.g. Club Booking /Gym etc.

Payment Matrix attached

Payment gateway attached to each booking by resident

Movement of Residents Tracking /Auto Update of Resident Manager

Tenant and Owner Move in and Move out tracked through the system resulting in auto updating of resident’s detail.

Resident Management System

Resident Management System

Helpdesk Management

Notices and Circulars

Booking of Facilities

Movement of Residents Tracking /Auto Update of Resident Manager

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